Return Policy

At ApyStore, we aim to provide high-quality AI systems, industrial hardware and digital solutions. This Return Policy explains the conditions under which products may be returned.

Eligible Returns

Physical products may be eligible for return under the following situations:

• Damaged product received
• Wrong item delivered
• Missing accessories or parts
• Manufacturing defects
• Product not functioning properly on arrival

Return Request Time

Customers must request a return within 7 days of product delivery.

Condition for Return

• Product must be unused
• Original packaging should be available
• Invoice/order proof is required
• All accessories must be included

Non-Returnable Products

Return Approval

All returns are subject to inspection and approval by our support team. If approved, replacement or refund options may be provided.

Shipping for Returns

Customers may be responsible for return shipping charges unless the issue was caused by wrong shipment or damaged delivery.

Replacement Process

Approved replacement products will be shipped after successful inspection of returned items.